Business Navigator

Full Time
  • dubai
  • Post Date: January 22, 2017
Job Description

Company Description


Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year


IKEA is the world’s largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA “creating a better everyday life for the many” isn’t only our vision, it’s our way of life!

Job Description

To navigate the growth of IKEA and steer the business towards sustained long term profitability by:

  • Being driven by IKEA business IKEA, culture and values, with focus on sustainable profitability
  • Being a proactive trustworthy partner taking multi-dimensional view in becoming the leader in life at home
  • Identify and evaluate business opportunities to enable IKEA organizations to make optimum decisions
  • Initiating and supporting the development of new ways of working, with focus on simplicity
  • Providing relevant and user friendly business information standardized for all IKEA organization
  • Being custodian of Al Futtaim groups policies and procedures and guide store team to mitigate business risks


Manage and control the cash office functions and ensure daily/ weekly and monthly routines are followed.
Audit measures to make sure that daily reconciliation of collections are true and fair in all aspects.
Audit the cash in the Business Navigation department.
Accountable for the following – Not exclusive, however a priority;
Daily reconciliation of store takings & reporting
Forex reconciliation and monitoring of exchange rates
Cheques collection and control
Tally of safe fund daily
Credit Card reconciliation
Gift Vouchers redemption and reconciliation
Banking of the various tender types
Store Petty Cash

Manage and control all TT types and ensure audit compliance on stock movement
Achieve recovery index goals while minimizing recovery stocks
Analyse increase in inventory stock movement and discuss with store management ways to optimize
Optimize discounts in As-Is department to maintain balance between stock and recovery index.

Ensure that accurate reports are provided to the Store/ Regional Office Management consistently to meet reporting deadlines.
Coordinate preparation of Store KPI’s for store and regional management analysis and actions.
Analyse and discuss individual department KPI with department ; agree and follow up on action plans
Follow up on previous audit reports, checking implementation of audit recommendations (including documentations).
Support the Regional Office in creating, amending SOPs based on improving the operational efficiencies, but without compromising on the operational standards.
Maintain store SOP library ( Digital and physical) for store team access as necessary
Ensure total compliance of IKEA and Al Futtaim policies
Continue to investigate areas of the Store that could lead to possible stock losses and fraud if routines are not updated and communicated.
Show a proactive approach by using information from Co-workers/ meetings etc. to assess areas where possible stock losses and fraud could be found. Lead investigations related to fraud /stock loss

Responsible to coordinate preparation with store team
o Store sales tree: Daily, weekly, monthly & yearly
o Budgeting and forecasting : , mid-month flash ,monthly , quarterly , yearly, and 5/10 year
o Store Business yearly business plan
o CAPEX plan and execution
Analyse & discuss store P&L performance with store team and follow up on discussed action plan.
Understand and help the Store Manager to control expenses in the P&L for the Store and identify areas of opportunities and highlight out of line situations.
Ensure that all administration routines are followed throughout the Store and show a proactive approach in suggesting checks and corrections in the store operational processes.
Work with department head to in vendor/supplier selection process to ensure best possible service at lower cost.
Accountable for preparation ROI for all activities and investment in coordination with store team. Follow- up
Lead and train the team to be able to carry out all cash office and admin/audit functions.
Develop cash office co-workers to maximize efficiency and future development
Active involvement in Store Manpower planning with aim to maximize productivity
Active involvement in staff planning process for store to ensure coverage to maximize manpower productivity.
To lead staff planning process in store to maximize utilization of co-workers ( right number, right time, right place )


Minimum Qualifications and Knowledge
 Commerce Graduate with experience in Audit, ERP system and Financial reporting
 A University Degree in Business Administration
 Prior work experience preferably in retail industry
 Experience of Managing teams/ departments

Job-Specific Skills
 Budgeting and forecasting
 cost management
 Business analysis
 High proficiency in MS Office, Excel & power-point

Behavioural Competencies
Interpersonal Skills, Business Acumen, Problem Solving, Confident, Leadership Skills and Strategic Thinking.

General retailing experience
 Must have a minimum of 3-5 years retail management experience, finance & accounting experience preferred.
 Must have strong analytical and tactical planning abilities
 Must have a highly developed understanding of retail operations
 Must have an interest in home furnishings
 Must have advanced computer skills

Additional Information

All your information will be kept confidential according to EEO guidelines.