Duty Officer – Airside Logistics

Full Time
  • dubai
  • Post Date: January 22, 2017
Job Description
  •  Allocate tasks to assigned staff in order to ensure appropriate vehicles are available for all company transportation demands.
  • Meet with the airline representative in relation to aircraft uplifts, staff movements, planned stores logistics and reasonable ad hoc requests.
  • Responsible for giving clear instructions regarding the tasks to be performed by Team Members with deadlines and quality standards.
  • Liaise regularly with sections like Administration, Flight preparations, Warewash, Equipment, Transportation, Airside Logistics to ensure proper communication at all times with regard to catering uplift and special services.
  • Ensure that assigned staff are professionally supervised, trained, motivated and counseled to achieve objectives agreed upon with them to the satisfactory levels of performance, providing necessary guidance whenever required.
  • Conduct spot-checks in order to ensure that operations are carried on as per the airline standards on schedule.
  • Communicate with other departments and Airline Representatives to ensure that service provided is as per laid down standards.
  • Comply with Corporate Occupational Health and Safety Responsibilities Standards.
  • Apply the Quality Policy and Quality System established in accordance with ISO 9001:2008 international standards and execute all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
  •  Graduate Degree or Diploma holder in any discipline
  • High standards of verbal and written communication in English
  • Extensive experience in a supervisory role in an airport catering services environment
  • Demonstrated ability to manage staff
  • Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards
  • A professional manner with the ability to work under pressure to meet targets and achieve results
  • Strong planning and organisational skills with the ability to multi-task and manage time effectively
  • Demonstrated ability to maintain constructive relationships with others
  • Ability to collaborate cross functionally and at all levels and team based approach including ability to positively manage conflict
  • Delivers effective, well-structured written/ spoken communication, with impact and energy
  • High level of commitment to continuous improvement and adaptability to change
  • Supports creativity and innovation by showing commitment to agreed initiatives

Job Posting

: Jan 19, 2017 

Primary Location

: Dubai International Airport