Job Description
Job details
A leading distributor of professional audio and lighting products requires a Receptionist/Office Administrator for a Service Center ;
Job Duties:
Service Center Receptionist
Main Job Tasks and Responsibilities:
- Answer telephone, screen and direct calls, as well as providing information to callers
- Ensure knowledge of staff movements in and out of organization
- Provide general administrative and clerical support
- Prepare correspondence and documents
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
- Raise necessary invoices to ensure timely delivery and collection of payment from customers
- Checking of incoming deliveries.
- Sending reports of received items.
- Booking of outgoing deliveries and check collection through couriers
Requirements:
The ideal candidate will have the following experience:
• Strong Communication skills in English
• Previous Reception/Call Centre/Telephone Operator experience essential
• Previous experience within the Professional Audio of huge benefit
• Courteous, polite, telephone and interpersonal manner
• Proactive, hardworking, motivated approach
• An understanding of IT systems (Word and Excel) would be advantageous
• Experience of basic accounting desirable
Key Competencies
- customer service orientation
- information management
- organizing and planning
- attention to detail
- initiative
- reliability
- stress tolerance