Inside Sales Representative UAE

Essential Functions:
The essential responsibilities of the Sales Representatives are to work directly over the telephone with customers to capture sales.
– First point of contact within the sales organization for existing customers when they call NetApp with product questions.

– Find opportunities to expand within existing accounts through proactive outbound calling.

– When speaking with customers, identify the need for, and provide a quote to the customer for:

– Technology refresh
– Product upgrades
– Service Upgrades
– Renewal Options

– Identify proper entitlements, uplifts and technical education needs.

– Work with field sales on complex orders.

– Prepare weekly activity and forecast reports.

– Organized and able to follow department processes and work flow.

– Ability to work collaboratively with employees within department and across functions.

– Aptitude for understanding how technology products and solutions solve business problems.

– Ability to convey information clearly and analysis as needed to help customer make buying decisions.
– Must be fully fluent in Arabic (written & verbal)

Responsibility:
– This individual will apply attained experiences and knowledge in solving routine to moderately complex problems.
– Is responsible for a specific geographical install.
– May have own small to medium accounts or work on a team.

Interaction:
– This individual effectively works with internal personnel.
– General direction is provided to them by their manager on routine work, and detailed direction is provided on new projects and assignments; as well as on-going review of activities and priorities.
– The ideal candidate contributes proactively to sales team efforts and positively influences decisions of the team.