Job Description
| Experience 1-2 years Skills Operating Systems: Good understanding of Redhat based linux flavours & Windows 2003/2008 systems. Linux Skills: Any Shell/Bash, sed/awk/grep/egrep, VI/VIM, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, tcpdump/wireshark, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chkrootkit/rkhunter. Windows Skills: Basic Windows Systems administration, Basic Powershell/Batch/VBScript, Sysinternals tools, Performance monitor, Event logs, Various MMC’s, Terminal services, VNC etc . Fundamentals: Excellent DNS & Networking Fundamentals, TCP/UDP, IP Routing. Application Protocols: Excellent understanding of SMTP,HTTP,FTP,IMAP,POP. Control Panels: Cpanel/WHM, Plesk. Applications: Exim, Apache (mod_php, mod_fcgid, CGI, php-fpm etc), IIS (DotNet, PHP, ASP etc). Databases: Basic understanding of – SQL/RDBMS. Basics of MySQL, Postgres, MS-SQL. Soft skills: Strong customer support focus and decent english communication skills. Others: Regular expressions, Excellent troubleshooting skills. Good to have: Certifications: RHCE, MCSE, CCNA. Qualifications Job Description Support for the Hosting panel (CPanel) Pro-actively monitor product/services/site performance, uptime, availability and analyze logs / metrics and recommend/contribute to fixes. Fix recurrent issues in a timely manner. Documentation of troubleshooting steps to resolve various issues. |
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